We are nearing the time where those of you who are not satisfied with the Theradome experience are likely to attempt to return the device for a refund. The wording on the Theradome website makes it appear to be a simple return process.
However, as several people have already experienced, there is more to this policy. Somewhere in your Theradome box is a piece of paper stating that you must register your device on the day it was received to be eligible for the 120 day return policy. I know I didn't take the time to search the box for documentation, and I doubt most of you did either. One of our readers was initially denied the ability to return, but after some complaints the Theradome representative said they would resolve the situation to the customers satisfaction.
I have emailed Theradome on a couple of occasions requesting the return policy be changed to reflect the amount of time necessary for the average user to see results. From what I've been told that would be approximately 6 months. I have not received a response to that request. We would like to hear from those who attempted to return the device. Let us know about the experience and if you received a full or partial refund.